Patients Give High Marks to Their Teledentistry Experience

A report from CareQuest Institute for Oral Health shows that dental patients are amenable to receiving care via teledentistry. Although dental providers have been slower than their medical counterparts to make the shift to virtual care, the COVID-19 pandemic has highlighted the advantages of remote, video-enabled visits. The report, which highlights findings from a survey of 111 patients, shows that patients valued the option of teledentistry and that a clear majority who received it were pleased with their experience.  

Key findings of the survey include: 

  • 86% of patients said they were satisfied with their overall teledentistry experience.  
  • 86% said they would recommend teledentistry to another person.  
  • 31% reported they didn’t need in-office care following their teledentistry appointment.  

This dental-specific survey can reassure oral health providers that their patients are likely to be satisfied with teledentistry and that most will appreciate the convenience, flexibility and safety it offers. 

You may also be interested in: 

Teledentistry Use Gains Traction During COVID-19 highlights the continued value of telehealth and its opportunity to provide additional revenue while enhancing dental care access for current and new patients. 

Teledentistry: Providing Access to Care During the COVID-19 Crisis explores how providers can use telehealth to consult with patients, triage their needs and offer limited urgent services, deterring those with nontraumatic dental conditions from seeking care in emergency departments. 

Teledentistry is an Effective Tool to Triage Patients and Save Money explores dental service utilization patterns and rate of return following teledentistry visits.