An Open Ended Question During A Caries Risk Conversation
In this video, the provider shows how to ask an open-ended question to gain additional information from an adolescent patient. Open-ended questions, as opposed to closed-ended questions (e.g., When was the last time you went to the dentist? Do you have any cavities?) often result in more descriptive answers and increase engagement in patients.
Caries Risk Assessment vs Caries Risk Conversation
In this video, the first provider asks closed-ended questions during a caries risk assessment with an adolescent patient to show how ineffective they can be. Then, a second provider engages in a caries risk assessment that is more like a conversation, creating an atmosphere that is warm, engaging, and inviting — and less like an exercise in checking boxes. We then hear from the patient about the difference between the two experiences.
Risk Caries Conversation
In this video, the provider engages in a caries risk assessment that is more like a conversation, creating an atmosphere that is warm, engaging, and inviting — and less like an exercise in checking boxes.
Close Ended Questions During A Caries Risk Assessment
In this video, the provider asks closed-ended questions during a caries risk assessment with an adolescent patient to show how ineffective they can be. Often, closed-ended questions promote disengagement and provide little useful information. Open-ended questions, on the other hand, often result in more descriptive answers and increase engagement from patients.
Discussing Fluoride With a Parent
In this video, we witness a conversation about fluoride between a provider and a parent who has concerns about the treatment. The provider attempts to create partnership, honor autonomy, and effectively share information.
Elicit-Provide-Elicit (Ask-Tell-Ask)
In this video, the provider showcases the Elicit-Provide-Elicit (also known as Ask-Tell-Ask) framework, an effective tool for sharing information with a patient.
Engaging and Agenda Setting
In this video, the provider focuses on the skills of engaging and agenda setting at the beginning of a dental appointment.
Engaging Around Patient Goals
In this video, the provider shows how discussing patient goals and values can increase engagement from an adolescent patient.
Following Up on Patient Goals and Evoking During Planning
In this video, the provider checks in on a patient self-management goal, remembering to continue eliciting and evoking, even while planning.
Open Ended Questions and Affirmations
In this video, the provider showcases the communication techniques of asking open-ended questions and providing affirmations with a parent.
Questions and Reflections While Discussing Patient Values
In this video, the provider focuses on understanding patient values and goals while using open-ended questions and reflective listening statements.
Reflecting and Summarizing
In this video, the provider shows how to use reflective listening statements and summarizations when engaging with an adolescent patient.