Reflecting and Summarizing

Published 08/10/2021

In this video, the provider shows how to use reflective listening statements and summarizations when engaging with an adolescent patient.


This video is part of the “Using Motivational Interviewing in Dentistry” series, which highlights skills and techniques used to effectively engage with patients and to encourage them to become designers of their own oral health care. Motivational interviewing promotes trust and collaboration between the care team and caregiver/patient and is a foundational skill of person-centered care.