How do dental patients feel about having secure online access to their oral health information through patient portals? Do they want the ability to share their dental information with their medical providers and potentially access education and appointment information?
A new visual report from CareQuest Institute, based on a nationally representative survey, shows that patients have positive perceptions of patient portals. Key findings include:
- 2 out of 3 adults are interested in receiving their dental records through a portal.
- More than 4 out of 5 adults want their dental records shared with medical providers electronically.
- Adults with insurance are more likely to be very satisfied (63%) with their medical portal experience compared to those without insurance (45%).
- Satisfaction with medical portal experience does not change across residence location — approximately 6 in 10 adults in suburban, urban, and rural locations say they are very satisfied.
These responses suggest that patients see value in this type of electronic communication and that portals can give dental providers new opportunities to engage with and educate patients.
You may also be interested in:
- Taking a Community-Based Approach to Care Coordination, a webinar about oral health care coordination featuring the work of Children Now and their Medical Dental Referral and Navigation (MDRAN) system, which facilitates and tracks dental referrals to improve dental care for children in California.
- Improving Care Coordination Between Oral and Medical Providers, a video that explains why care coordination between dentistry and other health disciplines is essential and how it can lead to delivering the best care possible to patients.
- Dental Data Exchange Implementation Guides, two publications designed to facilitate care coordination and create best practices for electronic exchange of patient data between dental and medical professionals.